FAQ

Where is your studio located/can I drop by?

I currently share office space with ~real~ working people, so studio visits are by appointment only. Please feel free to email or DM to set up a time to come by!

Commission process:

Please email any commission requests to info@carolynpropst.com with reference photos or idea, size range, and any deadline or time frame. Please keep in mind commissions usually book up two months in advance and require an absolute minimum turnaround time of three weeks. (Yes I absolutely will accept bribes to skip to the head of the line.)

We will establish the desired final product and price, and a 50% deposit is required to start work. This deposit is refundable up until the commission is 30% complete if patron wishes to cancel order.

Progress photos will be sent periodically (approx. twice) for approval and questions/adjustments. 

Once painting is complete, I will email you photos in indoor and natural lighting for approval and will include one round of major edits in price of commission. (Major edits include lighting/skin tone adjustments, background changes, etc. These edits may push the painting past the original due date.) Any major edits after this round will incur a fee up to 20% depending on the edit, at the discretion of the artist. 

Painting will be packed and shipped or packed for pickup/delivery in the Atlanta area. If possible, I recommend pickup/delivery to reduce chance of damage or loss by UPS. If UPS loses or damages the package, you have a choice of a full refund including tax and shipping or being put back on the commission list for a replacement. 

Once a painting is in your home, it will always looks different than in a photograph. If you notice an error or miscalculation in your artwork once it is installed, please let me know and I am happy to either travel to you to fix it or cover shipping costs back to the studio to repair. My goal is to have everyone that owns a Propst original to love every part of it and proudly display it. 

Ummm my boyfriend/girlfriend/fiancé/spouse/SO and I broke up but you're in the middle of a commissioned portrait of us.... help?

First of all, welcome back to the streets! We missed you <3 You have several options depending on how far we are into the portrait process:

Almost complete? I can swap their face out with your favorite celebrity/the person your ex-SO hates most in the world for the same price. Or I can get some great pictures of me burning and/or running over their face (no need to pay the second half of your commission fee for that option) to put in the box of crappy sweatshirts you return to them.

Halfway? I can paint the offending party out completely so you have a nice lovely portrait of yourself, or either option above for the original cost. 

Just started? Babe :/ You can have your deposit back and we can go get a drink and talk shit.

Can you copy this painting I saw in a gallery?

HARD PASS. As an emerging artist, I get this request a lot to make a "discount" version of someone else's piece. If you like that artist's work, support them and buy from them or see if they offer prints if an original is out of your budget. I'm happy to accept reference photos of other artist's works to illustrate the style of painting you want, but copying is 1) definitely illegal and 2) just super not cool.

Wait, the colors look different than the photo I gave you/the background looks changed?

Well, yes, this is why you're buying an original oil painting instead of a photo printed on a canvas at UPS. I'm doing my job to use your reference to make a piece of art that you will love and display forever. I will always verify that the painting changes are okay with you during the commission process!

Hey I DM'd you/texted you/sent a carrier pigeon where's my painting?

Email me. Actually, carrier pigeon works too that would be cool. 

Do you do live paintings?

If you are super cool and promise to keep shoulder hoverers away from me, maybe.

I can't find my invoice!

Check yo junk mail. I'm still trying to figure out why this happens. 

Um I bought the original - why are you selling prints of my painting?

You bought the original piece which, in my mind, no print can ever match up to, but I retain all rights to my ideas and artwork. Therefore I can use that image and my idea for prints, stationery, shirts, etc. I guarantee that even if I paint the same subject for another person, you original can never be duplicated, but only replicated so that more people can enjoy seeing a picture of it in their space. I am always open to discussing licensing deals if you would like to own the right to reproduce my work. 

 Legal!

While I own the images I create and my ideas, I in no way own or claim to own the likeness, however named or depicted, of any of my subjects, and such subjects and likenesses are used purely for artistic purposes and creative illustration of ideas. Also, I'm a 25 year old artist living with my parents I promise you there is no gain in suing me so pretty please don't :)